Refund policy

At Halo House, each item is made with care especially for you. Because our products are made to order, all sales are final, and we are unable to accept returns or exchanges for sizing, color selection, or change of mind.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or with an error made by us, please contact us within 7 days of delivery. We’ll be happy to work with you to make it right.

To help us resolve the issue quickly, please include your order number and photos of the item when contacting us.

Because sizing can vary by style, we encourage you to review the size chart and product details carefully before placing your order.

Thank you for supporting our small business and allowing Halo House to create something special for you.

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